This Privacy Policy explains how Varlon Studio (“Varlon Studio”, “we”, “us”) collects, uses, and protects information when you visit this website or play our games on any platform we publish to, including the Apple App Store, Google Play, and Steam (together, the “Services”).
If you do not agree with this policy, please do not use our Services.
1. Information we collect
We aim to collect as little as possible. Depending on how you use the Services, this may include:
- Game progress data — your save file, settings, and in-game achievements, so your progress is not lost. This is stored on your device and, where the platform provides it, in your own cloud save (iCloud, Google Play Games, or Steam Cloud).
- Device and technical data — device model, operating system version, language, and crash logs, used to diagnose bugs and improve performance.
- Purchase records — if you make an in-app or in-game purchase, we receive a confirmation from the store you purchased through (Apple, Google, or Valve) that the purchase succeeded. We never receive or store your payment card details.
- Support correspondence — the contents of messages you send us, so we can reply.
We do not operate Varlon Studio user accounts. You do not need to register, sign in, or give us an email address to play our games.
2. What we do not collect
- We do not collect your precise location.
- We do not access your contacts, photos, microphone, or camera.
- We do not sell or rent your personal information to anyone.
- We do not use your data to build advertising profiles, and we do not run third-party advertising in our games.
3. How we use information
- To operate the Services and save your game progress.
- To diagnose crashes and fix bugs.
- To understand which features are used, in aggregate, so we can improve the game.
- To respond to your support requests.
- To comply with legal obligations.
4. Children’s privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at admin@vls.co.th and we will delete it promptly.
5. Third-party services
We use a small number of third-party providers to run the Services. Each receives only the data needed for its function and is not permitted to use it for its own purposes.
- Apple — App Store distribution, in-app purchases, iCloud save sync, and crash reporting on Apple platforms (privacy policy).
- Google — Google Play distribution, in-app purchases, Google Play Games save sync, and crash reporting on Android (privacy policy).
- Valve — Steam distribution, purchases, and Steam Cloud save sync on PC (privacy policy).
- Website hosting — our website host processes standard server access logs, including IP address and browser type, to serve and secure this site.
Crash and diagnostic reporting is provided by these platform partners. We receive crash reports in aggregate and use them only to fix bugs.
6. Data retention
Game progress data is kept on your device and in your platform cloud save for as long as you keep the game installed; deleting the game and clearing its cloud save removes it. Crash logs are retained for up to 12 months. Support emails are retained for up to 24 months. When data is no longer needed, we delete it or irreversibly anonymise it.
7. Your rights and choices
Varlon Studio is based in Thailand and handles personal data in line with the Thai Personal Data Protection Act (PDPA). If you are in the European Economic Area or the United Kingdom, the GDPR gives you equivalent rights. You may, at any time:
- Request a copy of the personal information we hold about you.
- Request that we correct inaccurate information.
- Request that we delete your information.
- Withdraw consent where we relied on consent to process your data.
To make a request, email admin@vls.co.th. We will respond within 30 days.
8. Deleting your data
Because we do not operate user accounts, there is no Varlon Studio account to delete. You can remove your game data at any time by:
- Deleting the game from your device, which removes the local save file.
- Clearing the cloud save held by your platform — iCloud, Google Play Games, or Steam Cloud.
To have any remaining information deleted from our systems, including support correspondence, email admin@vls.co.th. We will confirm once the deletion is complete.
If a future version of our games introduces optional accounts, we will update this policy before that version is released and provide a way to delete the account and its data from inside the game.
9. Security
We use industry-standard safeguards, including encryption in transit, to protect information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
10. International transfers
Varlon Studio operates from Thailand. Information may be processed on servers located in other countries. Where required, we use appropriate safeguards for such transfers.
11. Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date above, and — for material changes — provide notice within the game before the change takes effect.
12. Contact us
Varlon Studio
Bangkok, Thailand
Email: admin@vls.co.th